Service Representative – Eskom

Job Expired

Minimum Requirements

Qualification(s):
Grade 12/NCV4/NSC3/N3 and languages/Diploma/Certificate Low- voltage officials at NQF4 with 120 credits

Related Minimum Experience:
3 years’ experience Of Basic understanding of electricity

Skills and Competencies

Behavioral:
•Integrity
•Honesty
•Trustworthiness
•Professionalism

Leadership:
•Team player
•Motivating teams
•Coaching
•Mentoring
•Developing

Knowledge:
•Through understanding of customer service and marketing theory
•Understanding business processes
•Understanding Eskom Business

Skill:
•Relationship building
•Functional and technical
•Problem solving
•Analytical
•Negotiation
•Communication skills

Key Responsibilities
•Build Customer Relationship
•Maintain customer data.
•Execute generic service activities.
•Execute vending and prepaid activities.
•Facilitate and enable quotation and connection activities.
•Facilitate and enable conventional measurement and metering tasks.

More Information

  • This job has expired!
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